Privacy policy

Privacy Policy

At Happy Muzzle Co. ("we", "us", or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, happymuzzleco.com ("Website"), and make purchases through our online store.

Information We Collect

When you visit our Website and make a purchase, we may collect certain information from you, including:

  • Personal Information: Such as your name, email address, shipping address, and phone number, which you provide to us when placing an order.
  • Payment Information: When you make a purchase through our Website, your payment information (e.g., credit card number, billing address) is collected and processed securely by our third-party payment processors, Stripe and Shopify. We do not store or have access to your payment details.
  • Device Information: We may collect information about the device you use to access our Website, such as your IP address, browser type, and operating system.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders.
  • Communicate with you about your orders and provide customer support.
  • Improve and optimize our Website and services.
  • Comply with legal obligations.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or servicing you, such as payment processors, shipping carriers, and IT service providers. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
  • Compliance with Laws: We may disclose your information as required by law, to comply with a legal process, or in response to a lawful request by public authorities.

Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You may update or correct your personal information by logging into your account on our Website or contacting us directly. You may also unsubscribe from marketing communications by following the instructions provided in the emails we send you.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our Website. We will notify you of any material changes by email or by prominently posting a notice on our Website prior to the change becoming effective. Your continued use of our Website after any such modifications constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hello@happymuzzleco.com.