FAQS

All of our muzzles are made from Biothane, which is a flexible, synthetic material commonly used in the manufacturing of dog collars and leads.

It is known for its durability and waterproof properties. 

Biothane is resistant to odor and bacteria, ensuring hygiene for your pet. It is also slightly flexible to ensure comfort for your
dog.

There is currently no industry standard for what is considered “bite-proof”, nor is there a standard test for this. For this reason, we and other muzzle companies cannot claim that our muzzles are “bite-proof”.

However, Biothane muzzles have been used by dogs for many years and we believe you should assess your own dogs needs when deciding whether our muzzles would be suitable for your dog. Things such as a dog’s size or temperament can play a big part in determining whether a muzzle is suitable for them.

If your dog is registered as exempt, the certificate will state that the muzzle should be "sufficient to prevent it biting". There is currently no guidance from DEFRA on what this means.

Biothane muzzles have been used by dogs for many years and most experts agree that they meet this requirement, while some argue that only metal muzzles are truly "bite-proof".

There are already many non-metal muzzles on the market (e.g. Baskerville), all recommended by Dog Legislation Officers (DLOs).

As far as we understand, provided that your dog is not a serious bite risk, our muzzles would be adequate to comply with BSL.

Given that the material used is slightly flexible, we do however ask you to pass your own judgement on whether our muzzles would be suitable for your dogs temperament.

Please refer to our measurement guide on how to measure your dog. 

If you need our help or have any questions, please get in contact - We are more than happy to help!

We know first hand that measuring your dog is a lot easier said than done!

Please do reach out as we can work with no measurements at all in certain cases. 

For example, if your dog currently wears a muzzle, we can base their custom muzzle off of this and add/subtract room where your dog needs it.

We understand that measuring your dog can be a tricky task, so we're here to guide you through the measuring process - reach out if you need a helping hand!

Because our muzzles are made using your measurements, the responsibility for getting that perfect fit does ultimately lie with you. We do however sense check all measurements received and raise any concerns if they are not in line with what we would expect.

Rest assured that our muzzles do also come as adjustable in three areas, to help with getting that perfect fit.

If you are however not happy with the fit of your dog’s muzzle, we do provide an alterations service.

However, customers are responsible for covering the cost of returning the item and the time required for adjustments.

If the muzzle does not fit due to our error, then alterations are of course completely free.

Please reach out to us at hello@happymuzzleco.com if you have any concerns.

Please refer to our adjustment guide.

We would love to see a photo of your dog in their muzzle, so please do send across and we can also offer any adjustment advice. Your furry friend may also get a feature on your social media!

We do not expect you to lose any screws, but because we cannot secure the adjustable fixings, you may find that after prolonged wear, they may become loose - That’s why you will have received spare screws with your muzzle, just in case.

We therefore ask you to keep an eye on your muzzle after each wear to check for loose screws.

If you have a larger or more active dog, you may find the screws become loose more frequently. Once you’re happy with the adjustments you have made, we would recommend using thread locker or superglue to permanently hold the adjustable screws in place.